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Controversies
November 20, 20258 min read

She Built a $500 Million Empire on 'Be Kind'—Then 100+ Employees Exposed Her as a Workplace Tyrant, Ratings Crashed 50%, and Her 19-Year Show Was Canceled

From groundbreaking coming out to daytime queen to toxic workplace investigations, former employees' stories of cruelty, the celebrity backlash, and the end of an era.

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1997: Came out on TV, lost everything, blacklisted for 3 years.

2003: The Ellen DeGeneres Show launched, "Be Kind" empire built.

2019: $500M net worth, 3,000+ episodes, 61 Daytime Emmys, most powerful woman in daytime.

July 2020: BuzzFeed exposé—100+ employees described "toxic workplace," racism, sexual harassment.

May 2022: Show ended after 19 seasons, ratings down 50%, reputation destroyed.

This is how Ellen DeGeneres went from LGBTQ+ hero to poster child for toxic celebrity culture—and how "Be Kind" became the most ironic brand in entertainment.

The Hero Era (1994-2003)

The Coming Out (1997)

Show: Ellen (ABC sitcom)

Episode: "The Puppy Episode" (April 30, 1997)

What happened: Ellen Morgan (character) and Ellen DeGeneres (person) came out as gay

Cultural impact: First lead character on American TV to come out

Viewership: 46 million watched

Response: Groundbreaking, historic

Backlash: Advertisers fled, ABC affiliate boycotts

Show canceled: 1998 (one season later)

Her career: Dead for 3 years

The Wilderness Years (1998-2003)

Work: Almost nothing

Hollywood: Wouldn't touch her

Personal: Depression, near-suicide

Relationship: Dating Anne Heche (also hurt her career)

The cost: Lost millions, lost relevance

Public perception: "That gay comedian"

Her choice: Wouldn't go back in closet

The courage: Real

The Comeback (2003)

The offer: Daytime talk show

Network: NBC syndication

Pitch: "Be kind to one another"

Premiere: September 8, 2003

Format: Celebrities, feel-good stories, dancing, games

Immediate success: Won audience

By 2005: #1 daytime talk show

The brand: Kindness, generosity, acceptance

The Daytime Queen (2003-2019)

The Empire

Episodes: 3,200+ over 19 seasons

Daytime Emmys: 61 wins

Peak viewership: 4.5 million daily

Salary: $75-80 million per year

Net worth: $500 million

Staff: 200+ employees

Production company: A Very Good Production

Business deals: CoverGirl, JCPenney, PetSmart

The Brand

Catchphrase: "Be kind to one another"

Image: Generous, fun, dancing, gifts

Celebrity persona: Everyone's friend

Viral moments: Scaring guests, giving cars, surprise reunions

Charitable giving: Ellen's Game of Games, etc.

Public perception: Saint of daytime TV

The Power

Career maker: Guests got huge bumps

Book club: #1 bestsellers guaranteed

Product endorsements: Gold for brands

Access to celebrities: Everyone wanted to be on

Industry influence: Massive

The control: She controlled her kingdom

The Cracks (2019-2020)

The Early Whispers

2018: Various stories of coldness to staff

2019: Bodyguard Kevin told media she was "cold"

YouTube comments: Former employees hinting

Twitter: Occasional stories, ignored

March 2020: Video emerged of her joking that quarantine was "like jail"

Response: Tone-deaf, out of touch

Public mood: Starting to shift

The Kevin Hart Defense (2019)

Context: Kevin Hart lost Oscar hosting over old homophobic tweets

Ellen's action: Defended him on her show, asked Academy to rehire him

LGBTQ+ response: Betrayed by their icon

Her reasoning: "He's my friend"

The problem: Used her platform to defend someone who hurt her community

Backlash: Significant

George W. Bush Friendship (2019)

Event: Sat with George W. Bush at Cowboys game

Photos: Them laughing together

Response: Viral outrage

Her defense: "I'm friends with people who have different beliefs"

The problem: His administration opposed gay rights

LGBTQ+ community: "He tried to constitutionally ban our marriages"

Her response: Dismissed criticism

The pattern: Out of touch with her base

July 2020: The Exposé

BuzzFeed Article #1 (July 16, 2020)

Headline: "Former Employees Say Ellen's 'Be Kind' Talk Show Culture Was Toxic"

Sources: 36 former employees (anonymous)

Allegations:

  • Racism against Black employees
  • "Walking on eggshells" culture
  • Fear of retaliation
  • Fired for attending family funerals
  • Fired for using medical leave

Specific claims:

  • Black employees asked to be "less urban"
  • One Black woman only one not invited to birthday party
  • Writers' ideas stolen without credit
  • Employees told not to speak to Ellen

Response: "I'm sorry, I'll do better"

BuzzFeed Article #2 (July 30, 2020)

Focus: Sexual misconduct by executive producers

Accused: Ed Glavin, Kevin Leman, Jonathan Norman

Allegations:

  • Sexual harassment
  • Groping
  • Unwanted sexual advances
  • Retaliation for rejecting advances

Employee count: 47 more employees came forward

Total: 83 former employees on record

Warner Bros. response: Launched investigation

Outcome: All three producers fired

The Investigation (August 2020)

Warner Bros. action: Internal investigation

Interviews: Hundreds of current and former employees

Findings: "Deficiencies in day-to-day management"

Changes: New HR protocols, employee benefits

Ellen's statement: "I take responsibility"

The missing piece: Her personal behavior

The Personal Accusations

"Don't Look at Her"

Multiple employees: Rule was don't make eye contact

New hires: Told not to speak to her directly

The wall: She was unapproachable

Contradicted: Entire "Be Kind" brand

The Cruelty Stories

Staff bathroom: Employees claimed she complained about bathroom odors, made people feel bad

Chewing: Allegedly complained about employee chewing sounds

Names: Staff claimed she didn't learn names after years

Coldness: Complete opposite of TV persona

The disconnect: Massive

Celebrity Confirmations

Mariah Carey: Ellen pressured her to reveal pregnancy, Mariah later miscarried

Dakota Johnson: Called out Ellen for lying about party invitation on air

Brad Garrett: "It comes from the top"

Lea Thompson: Confirmed stories

The silence: Most celebrities said nothing (fear of industry power)

The Defense

Kevin Hart: Defended her

Katy Perry: Defended her

Ashton Kutcher: Defended her

Pattern: Rich celebrities defended rich celebrity

Public response: "Of course they did"

The Ratings Collapse (2020-2022)

Season 18 (2020-2021)

Premiere: September 2020

Ratings: Down 38% from prior year

Demo (18-49): Down 40%

The "apology" episode: September 21, 2020

Her statement: "I learned things happened that never should have happened"

Public response: Felt scripted, insincere

Missing: Specific accountability

Season 19 (2021-2022)

Announcement: Final season

Ratings: Continued decline (50% down from peak)

Guests: A-list celebrities still came

The mood: Winding down

Her explanation: "I need new challenges"

The truth: Advertisers fleeing, ratings dying

The Final Episode (May 26, 2022)

Guests: Jennifer Aniston, Billie Eilish, Pink

Tone: Celebration, not apology

Reflection: Minimal on scandal

Final words: "If I've done anything in the last 19 years, I hope I've inspired you to be yourself"

No mention: Toxic workplace

Reception: Mixed (loyal fans sad, critics unmoved)

The Aftermath (2022-2024)

The Netflix Special (2024)

Title: Ellen DeGeneres: For Your Approval

Content: Addressed scandal head-on

Tone: Defiant, "I'm done being nice"

Claims: She was "kicked out of show business"

Public response: Divided (some appreciated honesty, others found it tone-deaf)

Reviews: Mixed

Current Status

Net worth: Still $500 million

Public appearances: Rare

Hollywood work: None announced

Reputation: Damaged but surviving

Relationship: Still married to Portia de Rossi

The legacy: Complicated

What Actually Happened

The Theory

1997: Trauma from being blacklisted

2003-2019: Built wall around herself, trusted no one

Result: Created toxic environment

The disconnect: Public persona vs. private person

The enablers: Staff too scared to tell her

The isolation: Nobody told her the truth

The Pattern

Many celebrities: Build protective bubbles

The danger: Lose touch with reality

The staff: Too afraid to push back

The culture: "Don't upset the star"

The result: Toxic environment

Ellen's case: Extreme example

The Hypocrisy

Brand: "Be Kind"

Reality: Allegedly cruel to staff

Message: Treat everyone with respect

Practice: Allegedly didn't learn names

The irony: Built career on opposite of behavior

The lesson: Brands mean nothing without authenticity

The Numbers

Career peak: $500M net worth, $80M/year salary

Employees affected: 100+ came forward

Producers fired: 3 (sexual misconduct)

Ratings drop: 50% from peak to end

Duration: 19 seasons → ended

Recovery: Unlikely in entertainment

From LGBTQ+ Hero to Cautionary Tale

1997: Came out, lost everything, showed courage

2003: Built "Be Kind" empire from nothing

2003-2019: 61 Emmys, $500M, most powerful in daytime

2019: Kevin Hart/George Bush controversies

July 2020: BuzzFeed exposé, 100+ employees

August 2020: Investigation, producers fired

2020-2022: Ratings collapse (50%)

May 2022: Show ended, era over

2024: Defiant Netflix special, reputation still damaged

The Lesson

You can:

  • Overcome blacklisting and trauma
  • Build a $500M empire on kindness
  • Win 61 Emmys
  • Become most powerful in your industry
  • Brand yourself as kind

But if you:

  • Don't actually practice what you preach
  • Create fear-based workplace
  • Lose touch with regular people
  • Allow toxic culture to fester
  • Never genuinely apologize

The result:

  • 100+ people come forward
  • Ratings collapse overnight
  • Show ends in disgrace
  • Legacy becomes cautionary tale
  • "Be Kind" becomes cruel irony

From groundbreaking hero to toxic boss.

From "Be Kind" to "Don't look at her."

From 46 million watching courage to 100+ employees sharing cruelty.

From $500M empire to destroyed legacy.

The brand was kindness.

The reality wasn't.

And in the end, people always find out.